27
Client Growth
~75%
Denial Reduction
~90%
Therapist Retention
100%
Supervision Compliance
Measurable Impact
Center Growth
6 → 27 Clients
Led clinical growth of the Pearland center from 6 to 27 clients while expanding staffing, supervision capacity, and operational processes necessary to support sustainable growth.
Authorization Performance
~20% → ~5%
Strengthened treatment-plan documentation and payer-responsive templates, contributing to an approximately 75% reduction in authorization denials.
Employee Retention
~3 → ~1
Improved training, performance management, and staff-development systems, substantially reducing therapist turnover.
Supervision Compliance
100%
Developed an RBT supervision tracking system that gave supervisors clear visibility into monthly requirements and eliminated recurring end-of-month compliance problems.
Organizational Reach
50 Clinics
Developed clinical tools and training systems subsequently adopted by executive leadership and distributed across approximately 50 company clinics.
From Clinical Problems to Scalable Solutions
Case studies presenting scalable solutions for RBT supervision, training systems, and documentation improvement.
RBT Supervision Compliance System
Clinical Compliance
Challenge: Manual tracking of RBT supervision requirements created significant administrative pressure and compliance risks.
Solution: A centralized digital tracker that organizes data and calculates monthly requirements, providing real-time visibility.
Result: 100% RBT supervision compliance for over 18 months, eliminating end-of-month administrative scrambling.
Process Design
Data Visibility
Supervisor Accountability
RBT Training & Train-the-Trainer System
Training Design
Challenge: Variability in training created inconsistencies in clinical implementation and preparedness.
Solution: Developed a structured curriculum and train-the-trainer program to standardize expectations and training delivery.
Result: The system was adopted by executive leadership and distributed across approximately 50 company clinics.
Organizational Learning
Clinical Standardization
Scalable Systems
Authorization & Documentation Improvement
Payer Relations
Challenge: Inconsistent documentation and authorization denials created delays in treatment continuation.
Solution: Developed standardized templates and tracking systems aligned with payer expectations and peer reviews.
Result: Authorization denial rates declined from approximately 20% to 5%.
Clinical Documentation
Quality Improvement
Process Standardization
Clinical Assessment Tracking
Clinical Quality
Challenge: Lack of centralized assessment tracking made it difficult to identify programming gaps.
Solution: Developed a visual tracking system providing a centralized overview of assessment utilization.
Result: Executive leadership adopted the system and distributed it for use across approximately 50 company clinics.
Data-Based Decision Making
Process Improvement
Enterprise Scalability
Developing the Next Generation of BCBAs
Clinical leadership also means developing people. I have supervised five BCBA fieldwork interns at my current center, providing clinical mentorship, case consultation, performance feedback, and supervision throughout their development. Two of those interns completed their fieldwork requirements, passed the BCBA examination, transitioned into BCBA roles at the Pearland center, and now report directly to me as practicing clinicians.
My approach to supervision focuses not only on technical competence, but also on developing independent clinical judgment, leadership skills, accountability, and confidence.
5
BCBA Interns Supervised
2
Developed Into Practicing BCBAs
Clarity
People perform better when expectations, responsibilities, and standards are clear. I focus on creating systems that remove ambiguity and make successful performance easier.
Development
Performance management should not begin when something goes wrong. Coaching, feedback, supervision, and professional development should be part of the everyday culture of a clinical organization.
Systems
When the same problem occurs repeatedly, I look beyond the individual employee and examine whether the workflow, training, communication, measurement, or environment needs to change.
Clinical Quality & Oversight
My approach to clinical leadership is grounded in the belief that high-quality ABA services depend on more than strong individual clinicians. They require clear expectations, effective training, reliable systems, meaningful supervision, and strong communication between clinical and administrative teams.
2 of 3
Most Recent Internal QA Reviews Earned Perfect Scores
Effective ABA organizations require strong partnership between clinical and administrative leadership. I work closely with center administration on staffing, scheduling, client intake and discharge, utilization, caseload capacity, productivity, hiring, and operational planning. This partnership allows clinical decisions to account for both treatment quality and the organizational systems necessary to deliver services effectively.
100%
RBT Supervision Compliance for 18+ Months
~75%
Reduction in Authorization Denials
Staff Development
- • Direct performance responsibility for BCBAs and therapists
- • Employee evaluations and corrective action planning
- • Coaching, feedback, and goal development
- • Oversight of BCBA fieldwork supervision practices
- • Interviews for BCBAs, RBTs, interns, and trainers
- • Hiring recommendations in partnership with administration
- • Leads clinical onboarding and training materials
- • Mentors newer BCBAs and oversees clinical training
Community Engagement
I lead various community-centric programs, including hosting public educational workshops and family-support initiatives alongside organized community outings to local landmarks such as the Houston Zoo and area children's museums.
Professional Experience
Aug 2022 – Present
Clinical Director | BCBA
Clinical Operations • Staff Leadership • Quality Assurance • Training • Supervision • Payer Authorization • Performance Management • Process Improvement
Mar 2021 – Jan 2022
BCBA
ABA Case Management • RBT Supervision • Caregiver Training • Staff Development
Dec 2020 – Mar 2021
BCBA
ABA Treatment Planning • Clinical Supervision • Caregiver Collaboration
Board Certified Behavior Analyst (BCBA)
Behavioral Innovations, Friendswood, Texas
Master's Degree in Applied Behavior Analysis
McNeese State University — December 2019
Licensed Behavior Analyst — Texas
Behavioral Innovations, Friendswood, Texas
Bachelor's Degree in Psychology
McNeese State University — December 2016
Building Clinical Systems That Work for Clients and the People Delivering Their Care
My approach to clinical leadership is grounded in the belief that high-quality ABA services depend on more than strong individual clinicians. They require clear expectations, effective training, reliable systems, meaningful supervision, and strong communication between clinical and administrative teams.
Current Leadership Scope
- 27 clients
- 2 BCBAs
- ~25 therapists
- 5-client personal caseload
- BCBA fieldwork supervision
- Clinical and administrative leadership partnership
How I Lead
Clarity
Development
Systems
People perform better when expectations, responsibilities, and standards are clear. I focus on creating systems that remove ambiguity and make successful performance easier.
Performance management should not begin when something goes wrong. Coaching, feedback, supervision, and professional development should be part of the everyday culture of a clinical organization.
When the same problem occurs repeatedly, I look beyond the individual employee and examine whether the workflow, training, communication, measurement, or environment needs to change.